Job Description
The (SONY) Inside Sales Representative is expected to handle a high volume of incoming sales calls via voice and is accountable for meeting assigned sales target and/or quota.
Responsibilities:
Meets and/or exceeds assigned sales productivity goals and/or quotas on a regular basis
Develops and maintains customer relationships
Manage customer expectations and escalation of issues that are beyond the scope of support
Log customer calls accurately, efficiently and using proper writing style
Remain knowledgeable of client’s product line, service offerings and requirements
Exhibit knowledge and understanding of policies/procedures and the ability to determine course of actions based on given guidelines
Maintain awareness of and compliance with all Concentrix personnel policies
Achieve specified performance goals
Job Requirements
Some college preferred
Two plus years of electronic sales experience required
Two plus years of inside sales experience
B2C experience is preferred
Experience with aggressive sales a plus
Must be able to work a flexible schedule if needed:
Monday – Friday 5:00 a.m. – 9:00 p.m.
Saturday – Sunday 7:00 a.m. – 6:00 p.m.
Ability to learn, apply and present sales principles and techniques
Exceptional communication, interpersonal and presentation skills
Aptitude to listen to caller’s description of problem; interpret, summarize and document interaction
Ability to handle stressful situations and bond professionally with all customers
Time management and schedule adherence skills
A desire to succeed and grow in a professional sales environment is essential
• A rapidly growing company with significant career growth opportunities
• A culture committed to teamwork and continuous improvement
• An attractive compensation package including medical, dental; PTO, paid holidays.
THE COMPANY:
Concentrix Corporation is the global business process outsourcing division of SYNNEX Corporation with award-winning expertise in providing our clients with platforms and services to support the customer lifecycle. From locations in the Philippines, China, Costa Rica, Nicaragua, the United States, United Kingdom, Hungary, India and Japan, our more than 8,000 employees support millions of transactions in multiple languages and countries worldwide. Concentrix Corporation is a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), a Fortune 500 corporation. Come experience the Concentrix difference!
Concentrix - A SYNNEX Corporation Company is an Equal Employment Opportunity employer M/F/D/V and is committed to the Quality Policy.
Country: USA, State: Arizona, City: Tempe, Company: Concentrix - A SYNNEX Corporation Company.
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