Healthcare Staffing Agency On-Call Coordinator at Phoenix

Job Description

Our branch in Phoenix, Arizona is growing!  And as result, we are looking to add a seasoned Healthcare Staffing Agency On-Call Coordinator to our after-hours team.

POSITION SUMMARY:

An effective On-Call Coordinator plays a critical role in driving branch revenues.  Accordingly, the On-Call Coordinator is responsible for answering phones after hours and taking messages and re-scheduling shifts. This position is accountable for computer and internet access from home.

POSITION RESPONSIBILITIES:

Respond to incoming calls to the office, after business hours.

Respond to all messages in a timely manner.

Communicate with clients when an employee calls off or is running late.

Inform appropriate staff of any personnel changes and scheduling needs that arise.

Solve after hours issues that arise and delegate appropriately.

Keep office staff informed of all outstanding issues.

Complete on-call logs and send to office staff after each shift.

Other duties as assigned

 

 

Job Requirements

Key Qualifications

 

• Exceptional customer service skills and deep experience working with healthcare facilities, hospitals and healthcare professionals.
• Must be able to work after-traditional business hours, over-night, when the traditional office location is closed.
• Must have a working home office with access to the internet, phone, fax and scanner.
• Critical thinking skills are essential; the successful candidate will be a good problem solver as they work to re-fill cancelled shifts.

Compensation

Monday $40.00

 

Tuesday $40.00

 

Wednesday $40.00

 

Thursday $40.00

 

Friday $75.00

 

Saturday $100.00

 

Sunday $100.00

 

Holiday pay is $150

 

 

Bonus = Every Shift Filled $2 to $5 (new or replacing)

Country: USA, State: Arizona, City: Phoenix, Company: Accountable Healthcare Staffing.